| Author |
 Topic  |
|
|
newbee
New Member
United Kingdom
94 Posts |
 Posted - 29 August 2009 : 07:40:52
|
| hi guys just wondering how long you all waited for your account number and cards to come through i went to co-op last sat and opened account they said it went through ok but was hoping to have had a account number by now so i can start setting up my direct debits . |
|
|
ripski
New Member
United Kingdom
90 Posts |
Posted - 29 August 2009 : 08:33:07
|
I think around a week -10 days but cannot really remember What I did as I was desperate for an account number to get my salary paid in as they needed a lot of notice. I went to the main branch which was about 12 miles away. The coop does have a few around so you might have one somewhere ,took id proof and they got my account number and sort code. However it is likely to be a fair distance from you and a lot of faf so I 'd advise patience as it should come any time now. Have you rung up they may be able to 'track' where it is up to
ripski1 |
 |
|
|
Housing
Senior Member
United Kingdom
1399 Posts |
Posted - 29 August 2009 : 11:25:21
|
I waited about 10 days for the account to be functioning
They may be able to give you an account number if it has not come through and you need to set up arrangements for incomings and outgoings
regards, Richard
"There are no problems - only solutions..." |
|
|
|
sjbyron
Average Member
United Kingdom
746 Posts |
Posted - 29 August 2009 : 12:15:52
|
It is disgusting how long the coop make you wait, what do they need ten days for, another unethical policy from the coop me thinks
Stu J Byron |
|
|
|
Skippy
forum expert
United Kingdom
3290 Posts |
Posted - 29 August 2009 : 14:33:01
|
Stu, did you ever complain to the Co-op about their so called unethical policies?
You've moaned about them a lot and I was wondering if you'd done anything about it.
Tomorrow is a mystery, yesterday is history, today is the present, a gift to make the most of.
View my blog at http://skippy13.blogs.bankruptcyhelp.org.uk/
25 IPA payments made, 11 to go - on the home straight! |
|
|
|
sjbyron
Average Member
United Kingdom
746 Posts |
Posted - 29 August 2009 : 14:54:51
|
Yes I did and they never wrote back - not surprised! And when I asked on the phone about the Electron Dressed up card there response was its the retailers fault.
Stu J Byron |
|
|
|
Housing
Senior Member
United Kingdom
1399 Posts |
Posted - 29 August 2009 : 16:11:10
|
Hi all 
Just to say that in the 3 months I have had a Cashminder account, I have been very pleased with how I have been treated.
I would pursue your complaint Stu - I am sure they will respond - are you still with them?
regards, Richard
"There are no problems - only solutions..." |
|
|
|
Niobe
Administrator
United Kingdom
4590 Posts |
Posted - 29 August 2009 : 21:38:13
|
I agree with Housing.
If you have not been happy with the service, then continue to complain.
The glimmer gets brighter all the time
Jan
xx |
|
|
|
sjbyron
Average Member
United Kingdom
746 Posts |
Posted - 29 August 2009 : 23:17:10
|
I still have the accounts with them just dont use them if they sort out the week to update internet banking when using a card, and either make the dressed electron card back too an electron card or follow suit with other basic accounts such as Lloyds, Barclays and coventry and offer the full visa debit card then I may go back, I dont rate them and dont think they are as ethical as they make out to be
Stu J Byron |
|
|
|
Srrs
Starting Member
33 Posts |
Posted - 29 August 2009 : 23:23:24
|
I think mine took about 2 weeks to recieve everything from them.
Was definitely worth the wait. Internet banking, although not updated very quickly still very good and Visa debit card which I have used in a shop, over the phone and on the internet with no problems.
I have a problem couple of weeks ago where my phone co took payment twice within a minute of each other coop stopped one of these payments as soon as I called them.
|
|
|
|
Niobe
Administrator
United Kingdom
4590 Posts |
Posted - 30 August 2009 : 08:36:37
|
That's good customer service Srrs. Glad you are finding them ok to deal with.
The glimmer gets brighter all the time
Jan
xx |
|
|
|
Skippy
forum expert
United Kingdom
3290 Posts |
Posted - 30 August 2009 : 12:57:30
|
While it's a pain that the internet banking doesn't update immediately mine updates in 3 days maximum, I've never had to wait a week. The excellent customer service and ethical policies of the bank more than make up for any inconveniences.
Stu, if you're really that unhappy with the Co-op why don't you just close the account and forget about them.
Tomorrow is a mystery, yesterday is history, today is the present, a gift to make the most of.
View my blog at http://skippy13.blogs.bankruptcyhelp.org.uk/
25 IPA payments made, 11 to go - on the home straight! |
|
|
|
Niobe
Administrator
United Kingdom
4590 Posts |
Posted - 30 August 2009 : 13:27:05
|
I think you are very much in the minority Stu.
The majority of posters seem to find the Co-op to be an excellent bank.
The glimmer gets brighter all the time
Jan
xx |
|
|
|
mick1972a
Junior Member
235 Posts |
Posted - 31 August 2009 : 14:25:21
|
I use the COOP account and have had no probs at all with them, dont really have a problem with the debit card either as its been accepted everywhere I have used it, even tried it online at a few places that just say visa and not electron and its still went through ok.
Mick |
|
|
| |
Topic |
|
how long for co-op account
